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What data is collected?

By using the App, you consent to providing Us and MFRobo us and MFRobo data in the ways listed in this Policy. We collect data from you for the purposes of complying with applicable law and to ensure that we can provide you Services in the best manner possible. Data collected may include name, title, company, address, phone number, email address, bank details, income details, your photograph, your verification video, proof of address(voter id, passport, driving license, aadhar card) and other relevant data. We also collect other information such as the questions or comments submitted by you.

How is the data collected used?

We collect and use the data collected for the following purposes:

for enabling the App and the Services;
for processing your investment applications and KYC authentication;
redemption on the investments made by you;
enabling customer support;
research and development;
enabling communications between you and us and/or Navi AMC;
marketing and outreach;
automated decisions, legal compliance, product innovation;
enabling you to download product information, order products and take advantage of certain other features of the App;
provide information or interactive services through the App;
seek your feedback or to contact you in relation to the Services
to administer or otherwise carry out our obligations in relation to any agreement you have with us
to create products or services that may meet your needs.
to process and respond to requests, improve our operations, and communicate with visitors about our products, services and businesses; and
to allow you to subscribe to our news letter.

How do we share the collected information?

We are very protective about your data. We may enter into data-sharing agreements or disclose the collected data in order to provide the Services and new product offerings to you. We have detailed the manner in which we and MFRobo share the collected data below.

S. No.	Person Shared With	Purpose for Sharing
i.	Sharing with third parties	Service Providers: We work with third party service providers to execute various functionalities of the App and we may share your information with such service providers to help us provide the App. Some of these functionalities may include: Analyzing transaction behavior. Validating and authenticating the official verification documents provided by you. Validating your preferred bank account, as well as transferring the redemption amounts to you. E-signing of necessary documents, populating information on the App or other investment and KYC related documents. The information shared with these service providers is retained for auditing of the agreements. eNACH/ NACH set-up to enable autopay. Analyzing customer behaviour and to automate our marketing and outreach efforts. Detection and flagging of fraud. Cloud services. Gathering of additional information regarding your bank account and statement details, in case adequate information has not been provided by you or through the other service providers we work with. For manually collecting any sums owed by you to Navi AMC. Validating and authenticating your employment status, employment information and employment duration. Third Party Services: The App may allow you to connect with other websites, products, or services that we don’t have control over (for example, if we allow you to pay through an external wallet facility then we will have to share your usage information with the facility provider). However, usage of such third-party services is subject to their privacy policies and not within our control. We recommend that you have a look at their privacy policies before agreeing to use their services. Affiliates and Group Companies: Subject to applicable law, we may share any data we have collected or collect from you with our affiliates and group companies for product research and development, marketing outreach and advertising relevant products to you, and to tailor the products for your benefit.
ii.	Sharing with law enforcement when needed	If any governmental authority or law enforcement officers request or require any information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process.

S. No.

Person Shared With

Purpose for Sharing

Sharing with third parties

Service Providers: We work with third party service providers to execute various functionalities of the App and we may share your information with such service providers to help us provide the App. Some of these functionalities may include:

Analyzing transaction behavior.
Validating and authenticating the official verification documents provided by you.
Validating your preferred bank account, as well as transferring the redemption amounts to you.
E-signing of necessary documents, populating information on the App or other investment and KYC related documents. The information shared with these service providers is retained for auditing of the agreements.
eNACH/ NACH set-up to enable autopay.
Analyzing customer behaviour and to automate our marketing and outreach efforts.
Detection and flagging of fraud.
Cloud services.
Gathering of additional information regarding your bank account and statement details, in case adequate information has not been provided by you or through the other service providers we work with.
For manually collecting any sums owed by you to Navi AMC.
Validating and authenticating your employment status, employment information and employment duration.

Third Party Services: The App may allow you to connect with other websites, products, or services that we don’t have control over (for example, if we allow you to pay through an external wallet facility then we will have to share your usage information with the facility provider). However, usage of such third-party services is subject to their privacy policies and not within our control. We recommend that you have a look at their privacy policies before agreeing to use their services.

Affiliates and Group Companies: Subject to applicable law, we may share any data we have collected or collect from you with our affiliates and group companies for product research and development, marketing outreach and advertising relevant products to you, and to tailor the products for your benefit.

ii.

Sharing with law enforcement when needed

If any governmental authority or law enforcement officers request or require any information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process.

What are your rights regarding the data?

It is important for us that you remain in control of your data. Please write to us at mfrobo@mfrobo.com if you wish to exercise any of your rights under the Policy. You shall have the following rights:

S. No.	Your Right	Details
i.	Right to rectification	In the event that any personal data provided by you is inaccurate, incomplete or outdated then you shall have the right to provide us with the accurate, complete and up to date data and have us rectify such data at our end immediately. We urge you to ensure that you always provide us with accurate and correct information/data to ensure your use of our Services is uninterrupted.
ii.	Right to withdraw consent	You have the right to withdraw your consent to this policy by uninstalling the App. However, if you have availed any products from Us, we shall have the right continue processing your information till such investments are in existence, along with any dues payable.
iii.	Right to opt-out	Marketing opt-outs: We may email and notify you from time to time about our or our affiliates’ and groups’ latest offerings and updates. You may opt out of receiving such promotional emails from us by writing to us. You may also opt out of receiving emails and other messages from us by following the unsubscribe instructions in those messages. However, even if you have opted out of receiving information from us, we will still send non-promotional communications in relation to the Services. Push Notifications: You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the App.

S. No.

Your Right

Details

Right to rectification

In the event that any personal data provided by you is inaccurate, incomplete or outdated then you shall have the right to provide us with the accurate, complete and up to date data and have us rectify such data at our end immediately. We urge you to ensure that you always provide us with accurate and correct information/data to ensure your use of our Services is uninterrupted.

ii.

Right to withdraw consent

You have the right to withdraw your consent to this policy by uninstalling the App. However, if you have availed any products from Us, we shall have the right continue processing your information till such investments are in existence, along with any dues payable.

iii.

Right to opt-out

Marketing opt-outs: We may email and notify you from time to time about our or our affiliates’ and groups’ latest offerings and updates. You may opt out of receiving such promotional emails from us by writing to us. You may also opt out of receiving emails and other messages from us by following the unsubscribe instructions in those messages. However, even if you have opted out of receiving information from us, we will still send non-promotional communications in relation to the Services.

Push Notifications: You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the App.

What is our data security practice?

We use requisite technical and organizational security measures to ensure a level of protection for personal data appropriate to the nature, scope and purpose of processing personal data, the risks associated with such processing, and the likelihood and severity of the harm that may result from such processing. The transfer of personal data between your end device and us is generally carried out via best-in-class encryption protocols. If you communicate with us by e-mail, access by third parties cannot be ruled out. In the case of confidential information, we recommend using the mail, i.e., post or encrypted e-mail communication (PGP). Internet security is a very dynamic issue. Hence, in cases where there is unauthorised access to or loss of data from the App due to "cyber vandals", viruses or other technical breakdowns resulting in the App being de-faced, presenting incorrect or inaccurate information, or experiencing downtime, we and/or MFRobo will not be responsible.

Consent Mechanism:

By setting up an account on the App, you agree to our and MFRobo’s processing, storage, usage, and sharing of the data provided by you pursuant to this Policy. If you do not agree with any of the terms of this Policy or the Terms or wish to revoke any consent you have provided to us and/or MFRobo, please write to us at mf@navi.com. However, please note that if you revoke any mandatory permissions or revoke the consent to process and store information such as your Navi Account data, KYC Information and/or any other information needed to facilitate your investments, then we may have to cease the provision of Services to you.